Insurance & billing
Almost all major health insurance accepted. Money should never be the reason a family delays getting help, so we keep billing transparent, verify your benefits for you, and make paying simple, however you choose to do it.
Licensed by the State of Texas
Licensed and regulated by the Texas Health and Human Services Commission (HHSC).
HCSSA licensed
A licensed Home and Community Support Services Agency in the state of Texas.
Licensed & certified staff
All our staff members are licensed and certified by the State of Texas.
Mental Health First Aid certified
Certified in Mental Health First Aid by the National Council for Mental Wellbeing.
Sexual Assault Survivors Training
Certificate in Sexual Assault Survivors Training from the FCFCC in Bonham, Texas.
Almost all major insurance
Almost all major health insurance accepted. We verify your benefits before care begins.
Many families are covered and don’t realize it. We’ll check your benefits and translate the fine print into plain language.
Prefer to pay directly, or not using insurance for this? Private pay is refreshingly simple, with no surprises and no strings.
Self-pay & online payments
Settle your invoice online with any major card. Payments are handled by Stripe, so your details stay protected, and a receipt lands in your inbox instantly.
Settle an invoice securely online in a few clicks.
Accepted coverage
Don’t see yours? Reach out anyway. Coverage varies by plan and state, and we’re happy to check.
Almost all major plans accepted
Most major policies accepted
Home & community-based services
Aid & Attendance and more
Approved home care claims
A note on Medicare: Original Medicare covers limited, short-term skilled care under specific conditions, and generally not ongoing personal or companion care. We'll help you understand exactly what applies to your situation.
Send us a few details and we’ll verify your benefits, free of charge.
Billing questions
Yes. Almost all major health insurance is accepted, and we also work with long-term care insurance plans, Medicaid waiver programs, Veterans Affairs benefits, and workers’ compensation. We will verify your coverage and explain exactly what is included before care begins.
Private pay is simple and transparent. You will receive a clear hourly rate and an itemized statement, with no long-term contract required. You can pay securely online, by card, or set up recurring billing.
Original Medicare covers limited, short-term skilled care under specific conditions, but generally does not cover ongoing personal or companion care. We will help you understand what applies to your situation and point you to the right options.
Care is billed by the hour, based on your plan. You will always know your rate up front. We send clear, itemized invoices and you can pay online in a few clicks or arrange automatic payments.
No long-term contract is required for private-pay care. Plans can be adjusted or paused as needs change. We will walk you through any deposit or scheduling details during your free assessment.
New Horizon
Call or message us. A real person will walk you through your options, no runaround.
